Jam

Deposit Jam If a jam occurs during a deposit, the voice prompt will prompt you to Remove any banknotes still stuck inside the acceptor, displaying a video showing how to retrieve them. Once all the banknotes have been removed and the acceptor slots are closed, select the "CONTINUE" button to return the smart safe to operation and continue with the deposit.
Jam Clearing During the jam clearing procedure, it is necessary to avoid inserting banknotes until the jam is completely cleared. You must also wait for the loading process to finish, and absolutely avoid turning off the system to avoid compromising the recovery process.
Continuous jam If the problem is not resolved, carefully recheck all compartments and press "CONTINUE" again If the problem persists, see page Jam Unresolved tab. Otherwise, continue below.
BNA OPERATIVE Once all the banknotes have been removed and the "CONTINUE" button has been pressed, the smart safe will restart. If the procedure is successful, the BNA OPERATIVE screen will appear.
Deposit completion When you have finished depositing your assets, tap "COMPLETE DEPOSIT."
Receipt Collection Once the deposit is completed, a receipt for the deposited amount will be printed.
Receipt If a jam occurs during the deposit process, a notification of this event will appear at the bottom of the deposit receipt.